Hi Eric, really sorry to hear that about,and yes it is ridiculous as you say. If they don't get you through refusal, they seem to get you with pricing which here in Oz is ridiculous! Trust your appeal is listened to and get the equipment you need. Fight the good fight mate!

Sorry Eric for this problem, be strong, or they will hurt you even more. Is there MDA clinic near you? Often, they will have or know of durable medical equipment loaners or free items people donate. Hang in there brother, don't let them break you.